Resident Manager
Alex Munoz
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My Resume
Resume - PDF.
PROFESSIONAL INFO
I have over 28 years of extensive experience in all phases of residential building repair and maintenance. Proven supervisory and managerial experience; ability to develop productive working and public relations with management, co-workers unit owners and residents.
Past experiences opening 4 newly constructed residential buildings in New York City and Brooklyn. I am a candidate with optimism and a "Can-Do" attitude; a flexible person who is open to change and can adapt at a moment's notice with the ability to multi-task; responsible for the supervision, training, and development of employees. I am seeking to become an expert in my field and highly motivated.
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Always quick to respond to an email or call no matter where I am.
2010 - present
2010 - present
WORK EXPERIENCE
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Resident Manager- Soho Mews
Sequoia Property Management
9/2010 to 3/2019
Supervise staff of 10 employees for 66 units. Serve as liaison between unit owners, management and sponsors. Prepare weekly updates for management and sponsors. Assist in unit owner and sponsor walk troughs for closings. Prepare punch lists for construction sign-off. Organize Move-In schedule with management and unit owners. Direct and resolve all unit owner problems, concerns and complaints. Make all necessary repairs on unit owner punch lists. Conduct building inspections to ensure that hallways are clear from any obstruction and attend to corridor lighting replacements. Manage payroll, staff scheduling and inventory control to stay within budget. Responsible for meeting all sales representatives and contractors. Ensure all vendor certificate of liability insurance documents are correct. Maintain and update all HID/FOB/Clicker system. Maintain and update BuildingLink unit owner information.
2/2009 to 9/2010
Resident Manager - 125 N 10th Street
Penmark/Halstead
Work with construction superintendent and contractors to prepare available units for purchase. Supervise staff of 8 employees for 86 units. Serve as liaison between unit owners, management and sponsors. Prepare weekly updates for management and sponsors. Assist in unit owner and sponsor walk troughs for closings. Prepare punch lists for construction sign-off. Organize Move-In schedule with management and unit owners. Direct and resolve all unit owner problems, concerns and complaints. Make all necessary repairs on unit owner punch lists. Conduct building inspections to ensure that hallways are clear from any obstruction and attend to corridor lighting replacements. Manage payroll, staff scheduling and inventory control to stay within budget. Responsible for meeting all sales representatives and contractors. Ensure all vendor certificate of liability insurance documents are correct. Maintain and update all HID/FOB/Clicker system. Maintain and update BuildingLink unit owner information.
1/2005 to 7/2008
All Maintenance Services, LLC
Kissimmee, FL
Self Employed
Handyman/Carpenter – Home/Condo/Apartment renovations including kitchens, bathrooms, garages, etc. Exterior and interior painting. Flooring including tile, wood and laminate installations. HVAC maintenance. Electrical repairs and installations.
Supervised staff of 4 employees for 344 units. Supervised staff of 2 for all renovations. Inspected all apartments for "make ready". Organized Move-In/Move-Out Board. Coordinated apartments for renovation team. Responsible for maintaining and installing apartment HVAC units and completing tenant work order complaints. All aspects of preventive maintenance and renovation. Troubleshoot electrical faults in apartments and new installations of 220 VT for washer/dryer connections. Troubleshoot appliances such as stoves, refrigerators, dishwashers, and garbage disposals. Directed and resolved tenant problems and complaints.
10/2005 to 1/2006
Maintenance Manager - Mallard Cove @ Conway
Bayshore Management
1/2005 to 7/2005
Maintenance Manager - Villanova @ Hunters Creek
Supervised staff of 3 employees for 312 units, Inspect and repair all vacant units for re-rental, organized all move in/outs, maintained all HVACs units, Troubleshoot electrical faults in apartments and new installations of 220 VT for washer/dryer connections. Troubleshoot appliances such as stoves, refrigerators, dishwashers, and garbage disposals. Directed and resolved tenant problems and complaints
Resident Manager - Reserve at Naples
ER Management
2/2004 to 1/2005
Supervised staff of 4 for 300 units, Inspect and repair all vacant units for re-rental, organized all move in/outs, maintained all HVACs units, Troubleshoot electrical faults in apartments and new installations of 220 VT for washer/dryer connections. Troubleshoot appliances such as stoves, refrigerators, dishwashers, and garbage disposals. Directed and resolved tenant problems and complaints
9/2003 to 3/2004
Resident Manager - Town Place at Hunters Creek
ER Management (AKA- The Cottages)
Supervised staff of 8 for 534 units, Inspect and repair all vacant units for re-rental, organized all move in/outs, maintained all HVACs units, Troubleshoot electrical faults in apartments and new installations of 220 VT for washer/dryer connections. Troubleshoot appliances such as stoves, refrigerators, dishwashers, and garbage disposals. Directed and resolved tenant problems and complaints
Maintenance Manager - Misty Oaks
LBK Services
1/2002 to 3/2003
Supervised staff of 3 employees for 250 units. Maintained four (4) 80 Ton Chillers and Cooling Towers. Prepared apartments (punch, paint, clean, and carpet). Directed and resolved tenant problems and complaints. Assisted in preparing leases on Blue Moon Software. Maintained and prepared all purchase orders on AMSI Software. Organized Move-In/Move-Out Board. Maintained log of service requests on Keytrack Software. Performed landscaping, irrigation and appliance repairs. Responsible for proper pool operation, water levels and safety. Serviced Lift Stations. Knowledge of staying within a budget.
12/1994 to 1/2002
Resident Superintendent - West End Towers
The Brodsky Organization
Resident Superintendent of a 1000 unit luxury building, supervised staff of 38 employees. Managed payroll, staff scheduling, and inventory control and purchase orders. Directed and resolved tenant problems and complaints. Maintained three (3) 500 horsepower Federal Boilers, Dunham/Bush Vacuum and condensate pumps. Coordinated all Move-Ins and Move-Outs. Responsible for maintaining an ICS internal house alarm. Supervised staff on Terrazzo, granite, marble, wood, carpet and vinyl tile floor care. Maintained all HVAC roof top units up to 32 tons. Responsible for meeting with all salesmen and contractors. Conducted building inspections. Troubleshoot appliances such as stoves, refrigerators, dishwashers, microwaves and HVAC units.
9/1991 to 12/1994
Resident Superintendent- The Concerto
The Brodsky Organization
Resident Superintendent of a 250 unit luxury building, supervised staff of 12 employees. Managed payroll, staff scheduling, inventory controls and purchase orders. Supervised staff on Terrazzo, wood, vinyl and carpet care. Troubleshoot electrical faults in apartments. Functioned as liaison between tenants and management. Responsible for meeting all salesmen and contractors.
Handyman – Worked with construction superintendent and contractors. Responsible for apartment preparation and maintaining an ICS internal house alarm. Maintained two (2) 600 horsepower Cleaver Brooks Boilers and a Horizontal Split Case Manual Fire Pump. Responsible for maintaining all apartments HVAC units and completing tenant work order complaints. Repaired and replaced wood and vinyl tiles